Support Plans for Grafana
All the freedom and power of open source Grafana, backed by the support and advice of the core team that built it.
Unlimited incidents are always available. We are here to ensure success with your Grafana projects.
Get escalated access to core members of the Grafana development team; we’ll work with your team to help you solve any Grafana issue quickly.
We offer three tiers of production-level support, with varying levels of response times and communication channels – pick the one that’s best for you.
|GET STARTED||PRODUCTION ASSURANCE|
Across both hosted and on-premise Grafana installations
Phone and email support available
For mission critical issues
|Next business day||Next business day||4 hours||2 hours|
Access to all official Premium Plugins from Grafana Labs
Limit your liability from using Grafana
Officially brand your Grafana.